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Frequently asked questions
General
Thanks to our powerful truck-mounted vacuum system, we extract significantly more moisture than standard portable cleaners. Most carpets are dry and ready to walk on within 2 to 4 hours, depending on the fiber type and ventilation.
Yes, absolutely. We use natural, citrus-based cleaning agents that are non-toxic and eco-friendly. Your home will be left with a fresh, zesty scent rather than harsh chemical fumes.
No. Our specialized truck-mounted unit is entirely self-contained. It runs off its own engine and provides its own high-temperature steam, meaning we don't need to plug into your power or use your hot water.
Our high-heat steam extraction and citrus pre-sprays are highly effective at breaking down organic stains, odors, and oils. While we cannot guarantee 100% removal of every permanent dye or chemical stain, our industrial-grade equipment gives us the best possible chance of success.
We ask that you move small items, breakables, and plants. We can usually move and clean under larger items like sofas and dining tables, provided it is safe for our technicians to do so.
Yes, we specialise in commercial carpet and upholstery care for offices, retail spaces, and industrial units across all three areas. Our truck-mount system is ideal for large-scale jobs because it is fast, powerful, and keeps the noise outside your building.
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